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Professional Support

Counsellors &
Support Programs

You don't have to wait until things get serious. These resources are here for check-ins, decompression, and proactive care — not just crisis.

Programs & Crisis Support
BC Municipal Workers

Connection to Care

Free, anonymous, and confidential phone support for BC municipal workers. Registered Clinical Counsellors available Monday to Friday, 8AM–10PM. Call 778-247-2273 (CARE).

Access Program
NWFRS Program

CIRM / Peer Support Team

Your fellow firefighters trained in Critical Incident Response Management. After a hard call or a hard stretch — talk to someone who gets it.

View Shift Directory
Crisis Support

988 Suicide Crisis Helpline

Call or text 988. Available 24 hours a day, 7 days a week across Canada. Free, confidential, and multilingual. If you or someone you know is in crisis, support is available.

Visit 988.ca
WorkSafeBC

Critical Incident Response (CIR)

Free, confidential, voluntary counselling for up to 3 weeks after a traumatic incident on the job. Call 1-888-922-3700 — available 7 days/week, 9AM–11PM.

Learn More
Spiritual Support

Chaplain Jef Young

Fire Department chaplain providing non-denominational support. Whether you're grieving, searching, or just need someone to listen — Jef is available.

Make Contact
Resiliency

Loon Lake Resilience Program

NWFRS funds up to 4 placements per year. An immersive, evidence-based resiliency retreat for BC fire service personnel and families.

Learn More
Family Support

Spousal & Family Resources

The job affects everyone at home too. Family nights, spousal resiliency programming, and education for the people who support you.

Get Info
Grief & Loss

Overcoming Loss Support

Resources for bereavement, line-of-duty deaths, compassion fatigue, addiction support, and navigating life's hardest moments.

Reach Out

CIRM / Peer Support Team — Shift Directory
A Shift
Ash Rempel604-499-3727
Ryan Tremblett604-340-6327
Jason Mukhija778-899-3560
B Shift
Chris Auer604-290-4586
Farron Shlecker778-240-3776
Mike Cameron604-897-5974
C Shift
Sean Lowden604-996-6908
Sean McPhee604-329-9558
Roxanne Grimbeek604-616-0663
D Shift
Ryan Heaven604-619-5562
Blair Lasell778-896-0766
FPO
Alisdair Dunbar778-855-3347
Kyle Hlina778-833-1095
Training Division
Jason Lange604-328-0927

Member Recommended Counsellors
Member Recommended

Alison Bell & Associates

Counselling group with many specializations, experienced with first responders. Surrey. Phone: 604-372-1545.

Visit Website
Member Recommended

Jandy Kim — Trauma Recovery

Registered Clinical Counsellor specializing in trauma. Burnaby/Coquitlam. Phone: 778-715-1125.

Visit Website
Member Recommended

Kellie Shamenski — RCC

Trauma, anxiety, and couples counselling. West Vancouver. Phone: 249-504-1813.

Make Contact
Member Recommended

Heather Rattai — EMDR Therapy

Registered Clinical Counsellor offering EMDR therapy for trauma. Langley. Phone: 604-375-3010.

Visit Website
Know a counsellor we should add? Send us their details and we'll get them listed for the crew.
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